Privacy Policy

1. Introduction

Saksham Institute ("we," "us," or "our") is committed to protecting the privacy and personal information of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our courses.

2. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, date of birth, and gender
• Contact information (phone number, email address, residential address)
• Educational background and academic records
• Parent/guardian information for students under 18 years
• Payment and billing information
• Photographs for identification and records

Usage Information:

• Website usage data (pages visited, time spent, browser type)
• IP address and device information
• Attendance records and academic performance
• Feedback and communications with the institute

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing enrollment and managing student admissions
• Providing educational services and course materials
• Communicating about classes, schedules, and institute updates
• Processing payments and maintaining financial records
• Tracking attendance and academic progress
• Sending newsletters, announcements, and promotional materials
• Improving our services and website functionality
• Complying with legal and regulatory requirements
• Maintaining safety and security on our premises

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With Parents/Guardians: We share student information with parents or legal guardians for monitoring academic progress.
• Service Providers: We may share information with trusted third-party service providers (payment processors, IT service providers) who assist in operating our institute.
• Legal Requirements: We may disclose information when required by law, court order, or government regulations.
• Safety and Protection: We may share information to protect the rights, property, or safety of the institute, students, or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure storage of physical and digital records
• Access controls and password protection
• Regular security assessments and updates
• Staff training on data protection and confidentiality

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Student academic records are maintained as per regulatory requirements and institutional policies.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your information, subject to legal and contractual obligations.
• Opt-Out: You can opt-out of receiving promotional communications by contacting us or using unsubscribe links in emails.

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

We may use cookies for session management, remembering preferences, and analyzing website usage patterns. Third-party services like Google Analytics may also use cookies on our behalf.

9. Children's Privacy

Our services are primarily directed at students under 18 years of age. We collect and use children's information only with parental consent and in accordance with applicable laws. Parents have the right to review, request deletion, or refuse further collection of their child's information.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Consent

By enrolling in our courses, using our website, or providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.